PAYMENT POLICY

Medical services are provided and billed by Charles F. Crandall D.C. PA. Our physician participates in most major health insurance plans in the region. Following are the health plans which we currently accept. 

 

Please be aware that with any health plans, there may be deductibles and copayments for which you could be responsible. For questions, please contact your Insurance carrier. They will provide you with the most current and accurate information about your health care coverage.

 

Please note that not all health insurance carriers cover chiropractic and associated modalities. Our office will do our best to inform you of any costs that you may be responsible for.

 

Any payments due are to be paid at time of service.

HEALTH PLANS

Important 2022 Insurance Changes

PLEASE BE AWARE, OUR OFFICE IS NO LONGER CONTRACTED WITH THE FOLLOWING INSURANCE PLANS. PLEASE CONTACT OUR OFFICE FOR SELF PAY OPTIONS.

Amerigroup, Beech Street, Clear Health Alliance, Evolutions, Freedom, Molina, Multiplan, Optimum, Staywell & Wellcare.  

The Following Insurance Plans are currently being accepted in our our office.

Aetna

Ambetter

American Specialty Health

Auto Insurance

BCBS

Cigna

Medicaid

Medicare

Secure Horizons

Simply

Sunshine

United

United AARP

Wellmed 

The terms of your contract with your Insurance company ultimately determine your financial responsibility. Please contact your insurance carrier with coverage questions.

QUESTIONS ABOUT YOUR BILL

What billing or insurance information will I receive?

​Upon request, we can provide you with an office statement. Most times, your insurance carrier will provide you with a statement of services rendered. These statements will allow you to see what your financial responsibility, if any, will be.

How long will it take to get things settled with the insurance company?

Generally, it takes from 45 to 60 days to obtain payment from an insurance carrier.​

​Why am I getting bills from physicians?

​Each physician who provides professional services will send you a separate bill from his or her office. These physicians will include:

- your own physician
- other physicians who conducted tests and procedures
- consulting physicians chosen by your primary physician to read and interpret test results.

These physicians may include specialists in anesthesiology, cardiology, emergency medicine, nuclear medicine, pathology or radiology. You will be responsible for paying these bills as well.

​I received a notice that my insurance company has paid on my bill -- but I can't understand how they calculated their payment amount. Do you know?

​If we have received any such information from your insurance company, we'll be glad to share it with you. However, for answers to any questions about insurance payments, deductibles, or co-payments, you generally need to check with your insurance company.